New Town Retail Precinct Upgrade

  • Project typeRetail Precinct Upgrade
  • Project value$2.7 million
  • Project scheduleConstruction is due to commence early 2019
  • Contractor nameCity of Hobart

The City of Hobart has collaborated with the New Town community to develop a plan to revitalise the New Town Road shopping precinct. The upgrade will deliver a more vibrant and accessible streetscape for traders and local residents to enjoy and take pride in.  Improved pedestrian crossing facilities, places for people to gather and a refreshed appearance are the key priorities for this project.

Project background

“Main streets are the focal points of our towns, villages and cities. They are the places where we meet friends, share lunch, spend time and shop. A town without a quality main street is missing out on the most fundamental of public spaces, and its residents forgo the social atmosphere of a thrumming communal space. There is a broad appeal to quality main streets, so it makes sense to invest in good ones.” MRCagney, 2015 

In spring 2015, the City of Hobart and a team of consultants undertook a program of community engagement to identify and prioritise streetscape upgrades for retail precincts across Hobart’s local areas. An innovative ‘tactical urbanism’ approach was employed. Pop-up style events were held in local areas, and communities were able to trial a range of temporary traffic interventions and streetscape improvements. Participants designed, organised, tested and proved their bold concepts, and the communities had a lot of fun in the process.

In New Town, the traders group planned an event to test the closure of two street sections in order to create a new village square. 'Twilight on the Green' was a great success with people from the neighbourhood enjoying food, fire and music into the evening. 

Twilight on the Green certainly brought the community together for an enjoyable party, however the event was intended to trial a more permanent solution for a traffic-free intersection.  Discussions with traders, locals and the New Town Community Association revealed that there were many different views and some people had real concerns about the impacts of restricting traffic from New Town Road.

To ensure that a project could go ahead with broad community support, the City of Hobart relaunched the community engagement, inviting participation from all stakeholders in a co-design process to determine the scope, priorities and design direction for the upgrade.

Key dates 

Project planning: July 2017 - May 2018

Issues and vision: July – September 2017

Objective:  to understand the community’s burning issues and highest priorities, and to identify common ground as the foundation for a new project scope.

Activities in this stage included:

  • Mail out to 2000 households, traders and property owners
  • online survey
  • Community workshop at Sacred Heart College

Directions and options: September – November 2017

A Project Action Team (PAT) comprised of 23 community-based stakeholders worked collaboratively with City officers to work through options and make recommendations that re-set the direction of the project.  Four facilitated workshops were attended by the PAT, information was shared and 31 recommendations were made to the Council, outlining the priorities of the team.   

Draft streetscape concept:  March 2018

A draft concept was released for consultation in March 2018.  The design was based on the Project Action Team's recommendations.  A survey was open for a month to test the concept with the broader New Town community stakeholders.

Reporting and approvals: April - May 2018

The results of the March 2018 consultation have been documented for reporting to the Council in May 2018. 

Project delivery: June 2018 - end 2019

Detailed design: June - December 2018

Once the Council has given approval for the project to proceed, detailed designs will be prepared in preparation for the construction stage.

Construction: early 2019

Construction is programmed for the 2018/2019 financial year, with an expected commencement of early 2019.  Project staff will be in touch with traders, residents and other stakeholders closer to the start date.

Further information

Do you have questions about this project? Email The following City of Hobart staff can help:

Aisha Paulsen, Community Engagement Officer, 03 6238 2831

Stephen Dickinson, Senior Project Manager - Engineering, 03 6238 2925

Sarah Bendeich, Infrastructure Planner, 03 6238 2584


New Town Road, New Town 7008  View Map

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