We will check your application to make sure we have the information we need and that you have paid the application fee (or we will waive the fee). We may transfer your application to another public authority if we do not believe we are best placed to provide you with the information.
We may need to contact you to ask you about your application to properly understand your request.
An officer will then assess your application against the Right to Information Act 2009 and let you know the outcome in writing. You will be notified of the decision as soon as possible, but in no more than 20 working days of the application being accepted.
If your request is complex or for a large amount of information, we may ask you to give us more time. If we need to consult with a third party about their business affairs or personal information, it will take more time and we will inform you. We will let you know the outcome as soon as possible, but no later than 40 working days.
If the application or part of the application is refused, then the reasons for the refusal will be provided, together with details on the right to seek a review of the decision.
This is done by writing to:
City of Hobart
GPO Box 503
Hobart TAS 7001
If the officer assessing your request does not get back to you in the time frame, then your application has been refused. You can make an application for review to the Ombudsman. Information on Ombudsman reviews can be found at the Office of the Ombudsman.