What is short stay visitor accommodation?
Short stay visitor accommodation refers to whole properties that are let out to paying guests for overnight accommodation. This may be for a very short period (one or two nights) or for extended periods (a number of weeks). The term "Short Stay" describes accommodation as being on a temporary basis, rather than longer-term residential use.
Why has Council introduced higher rates for properties used for short stay visitor accommodation?
The objective is to ensure housing stock is retained and ensure owners of residential land used for the commercial purpose of short stay visitor accommodation contribute to the provision of Council services and facilities that are associated with that commercial use. For example, economic development, tourism, communications and marketing.
Why has Council introduced higher rates for vacant – residential land?
To encourage development of vacant land for housing and other purposes, promote the development of all properties to their full potential thereby stimulating economic growth and development in all areas of the municipal area, to discourage the holding of land; and to ensure vacant land owners contribute an equitable share of the rate burden compared to other types of land owners.
Does the differential apply to all Vacant Land?
No, it only applies to properties that have been valued by the Valuer-General with a land use of vacant – residential. It does not apply to any other type of vacant land.
Does the differential apply to vacant land that is rural?
No, the higher general rate only applies to land that has been classified by the Valuer-General as vacant – residential land.
Do I still need to pay higher rates if I am in the process of developing my vacant residential land?
As outlined in the City's Rates and Charges Policy, a property will receive a 50 per cent remission of the vacant residential land general rate in the event that the property has received a planning permit, a building permit, if applicable and a plumbing permit, if applicable from Council for their property indicating a commitment to develop the land for residential purposes. If there are pieces of adjacent or other land that cannot be developed for residential purposes in their own right (due to size, easements or boundaries as examples), such as areas that are land locked, the property may be entitled to the 50 per cent remission of rates. The effect of the 50 per cent remission will be to reduce the differential general rate to the general rate applied for non-use of the land (other types of vacant land).
What happens if I'm not using my property as short term visitor accommodation, do I still need to pay higher rates?
Your 2025-26 rates notice was sent to you in mid-July and shows how your rates have been calculated. If you don't agree with the use of the land showing on your rates notice, you can contact us to have the rates reviewed.
If I want to lodge an objection with Council about my rates notice how do I do this?
Your 2025-26 rates notice was sent to you in mid-July 2025 and shows how your rates have been calculated. Under the Local Government Act 1993 ratepayers can object to their rates notice on the basis that the Land Use which those rates are calculated does not apply. Objections must be made in writing to the Chief Executive Officer within 21 days after receipt of the rates notice and be accompanied by a signed statutory declaration and evidence of the use of the land.
Objections can't be made before the rates notices are issued and Council is required to respond to your objection within 60 days after the objection is lodged with Council.
What type of evidence would Council accept as proof that my property isn't being used as short-term visitor accommodation?
The type of evidence required will depend on individual circumstances.
As an example, if the property is leased to a long-term tenant, then the commercial lease agreement may be appropriate evidence.
If the property is owner occupied then a copy of a drivers licence, showing the address, or a utility bill may be appropriate evidence.
If I object to Council about my 2025-26 rates notice, how long does it take?
Council is required to respond to your objection within 60 days after the objection is lodged with Council.
Objections must be made in writing to the Chief Executive Officer within 21 days after receipt of the rates notice and be accompanied by a signed statutory declaration and evidence of the use of the land.
If I lodge an objection to my rates notice do I still need to pay the rates when they are due?
Yes, rates are due by the instalment due dates as outlined on the reverse of your annual rates notice.
Any credits resulting from a successful objection will be credited to your property or refunded to you, on request.
Do you need a permit from Council to qualify as short stay visitor accommodation?
Yes, to qualify as short stay visitor accommodation the property must have a planning permit from Council to operate the whole of the property as short stay accommodation. A planning permit is not required in two scenarios: (i) the dwelling is used by the owner or occupier as their main place of residence, and only let while the owner or occupier is on vacation or temporarily absent; or (ii) the dwelling is used by the owner or occupier as their main place of residence, and visitors are accommodated in not more than 4 bedrooms. Those properties would not be classified as Short Stay Visitor Accommodation.
Can my short stay visitor accommodation permit be rescinded?
Planning permits cannot be rescinded. There is no mechanism in the planning legislation for people to give up the rights they already have in a planning permit. There are circumstances in which a permit can be cancelled by the Council, limited to certain enforcement scenarios. In addition, a visitor accommodation permit could not be relied upon if a house is renovated to increase its capacity (for example, visitor accommodation permit for 3 bedrooms but then a further bedroom is added), which is also not relevant for most people.
I am in financial hardship and can't pay my rates, what should I do?
If you are experiencing financial hardship, help and support is available under the City's Financial Assistance Policy. If you are having difficulty paying your rates, please contact Council as soon as possible on 03 6238 2711, or apply online for financial hardship assistance.
To view the City of Hobart's Financial Hardship Assistance Policy or to apply online, visit our Financial Hardship Rates Relief page.