Rubbish collection
All residential properties have a 120-litre general wheelie rubbish bin that is collected each week, although units and flats may share bins.
Write your property number on your bin to help identify it in your street.
Using your rubbish bin
About 12 per cent of rubbish that goes into bins is actually recyclable – find out more about what goes in to your recycling bin on the recycling collection page.
The materials that can be placed into the rubbish bin for collection are listed in the Rubbish Bin Fact Sheet(PDF, 848KB).
Collection days
To check your rubbish, recycle and FOGO waste bin collection days, please use our bin collection function:
When is my bin collected?
You can also print out the relevant calendar:
How to choose the calendar
Please use our bin collection function to see what day your collection falls on. For example, if the search shows your recycling bin collection day is 28 November, look at both calendars. The one that shows 28 November as a recycling collection day (in yellow) is your calendar - Calendar 1.
If the search shows that your recycling is collected on 21 November and you opened a Calendar 1 that shows this week as FOGO, that's not your calendar, yours must be Calendar 2.
If you have any questions, please contact us 03 6238 2711.
Public holidays
Bin collection operates as normal for all public holidays except Christmas Day. Check the website closer to Christmas for updated Christmas Day bin collection information.
Requests for bins
A standard residential household is entitled to a 120-litre rubbish bin and a 240-litre recycling bin. Food Organics Garden Organics (FOGO) bins are standard for most properties. For more information please see our FOGO page.
If you are the property owner you may request a larger (240-litre) rubbish bin for a fee. If you have a medical condition that requires the need for a larger waste bin, you may be entitled to a rebate.
If you have a commercial property you can apply for a general rubbish bin. To find out more, please contact us.
To request a 240-litre rubbish bin, complete and submit the request to upgrade waste bin form.
For other bin requests, please complete the customer request form or contact us on 03 6238 2711.
Bin latch
Information regarding bin lid latches can be found on the recycling collection page.
Lost or damaged bins
Please be advised due to a delay with our bin manufacturer we are unable to provide new wheelie bins until approximately the end of April. The City apologises for the inconvenience.
If your bin is lost or damaged, please fill out the online damaged or missing bin request form.
Missed rubbish collection
If your bins are not collected, please phone 03 6238 2711.
Fees and charges
For all bin charges please refer to our Fees and Charges page.