Requesting a review of your parking fine

You can request a review of your parking fine in some circumstances. Please follow the guidelines and process carefully.

Relevant legislation

The requests for review are guided by the Monetary Penalties Enforcement Act 2005, which says you can request withdrawal of your infringement notice by applying to the Issuing Authority (the City of Hobart) who will then conduct a review of your infringement notice.

Circumstances we won’t consider

The following are not valid reasons for the withdrawal of a parking infringement notice: 

  • going for change or not having sufficient change to operate a voucher machine or parking meter
  • re-feeding a parking meter/voucher
  • improper use of a parking meter/voucher machine
  • being new to, or unfamiliar with, the City of Hobart, a particular road rule or offence
  • appointments or meetings running overtime
  • not noticing or misreading a parking sign
  • being unaware of which vehicles can use loading or permit zones
  • incorrectly displaying a transferable parking permit
  • running out of petrol, or experiencing vehicle issues that did not require repair/towing.

 

Circumstances we will consider

The City of Hobart will consider a review of your parking fine if you believe that:

  • you did not commit an offence
  • exceptional circumstances (outside of your control) resulted in the offence, i.e. a medical emergency (an injury/illness posing an immediate risk to a person’s life or long-term health) or a vehicle breakdown
  • the infringement notice was issued to the incorrect person or vehicle (e.g. you were not in the location or the incorrect registration was recorded).

 

Vehicle registration

Parking fines are issued to ‘the registered operator’ of the vehicle. Only the registered operator (or their authorised representative) may apply for a review. If you are not the registered operator, you must supply one of the following documents with your review request:

  • a statutory declaration completed by the registered operator or yourself, nominating you as the driver on the day in question
  • a letter from the registered operator authorising you to act on their behalf.

 

Information you need to provide

You can only make one application for review. This means that you need to provide all the relevant information and any supporting documentation to the City of Hobart when requesting a review (including a statutory declaration if you are not the registered operator).

You must provide verifiable independent documentation to consider the withdrawal of an infringement notice on the grounds of exceptional circumstances.

  • If you experienced a mechanical breakdown, you will need to provide an invoice for mechanical/roadside assistance or towing.
  • If you experienced a medical emergency, you will need to provide a letter from the hospital or treating medical practitioner confirming the emergency on the day.
  • If your objection relates to a parking permit, include the permit number, expiry date, issuing council and, if possible, a copy of the permit.

 

Apply for a review

Along with the information you need to provide (listed above), please complete the Application to review a parking fine (infringement notice) online or fill in the form(PDF, 52KB) and return it by:

  • email: coh@hobartcity.com.au
  • post: GPO Box 503 HOBART  7001
  • in person: Customer Service Centre, 16 Elizabeth Street, Hobart

If you don’t want to complete the form, you can send a letter, but it MUST include the following information:

  • your name and postal address (we will respond in writing to the address provided)
  • contact telephone number
  • the infringement notice number
  • the vehicle registration number (where applicable)
  • an explanation of why you believe the infringement notice should be reviewed
  • any supporting documentation.

 

Next steps

The internal review process can take up to 42 days. You will receive a written response advising you of the outcome.

We consider all of the available information, including:

  • information collected by the issuing officer
  • photographs taken at the time of the infringement
  • circumstances outlined by you in your request for internal review (and any supporting documents)
  • requirements under the relevant legislation (for example, Road Rules 2009, Local Government (Highways) Act 1982, Traffic (Compliance and Enforcement) Regulations 2011, Monetary Penalties Enforcement Act 2005 and various HCC By-laws).

If the review says the parking fine stays in place, you will be advised of a new payment date.

You must pay the fine by the due date, or request a payment plan.

Having the matter heard at court

To have your matter dealt with in the Magistrates' Court, you need to complete an Application for Court Hearing.

The form needs to be returned to the City of Hobart and then you will receive a summons to appear in court.

You can return the form by:

  • email: coh@hobartcity.com.au
  • post: GPO Box 503 HOBART  7001
  • in person: Customer Service Centre, 16 Elizabeth Street, Hobart

Please note that additional costs may be incurred if the matter is referred to court.