Letters can be posted to Santa from Saturday 1 December to Monday 24 December. The bright red letterbox will appear near the Information Booth in the Elizabeth Mall.
Santa's replies to each child can be picked up later from the service window of the Information Booth.
Letters to Santa collection times
11 am and 1 pm, Monday - Sunday
Letters from Santa pick-up times
- For letters posted by 11 am a reply will be ready by 1 pm same day
- For letters posted by 1 pm a reply will be ready from 3 pm same day
- For letters posted after 1 pm a reply can be picked up the following day from 1 pm
The Elizabeth Mall Information Booth opens at 10:30 am and closes at 4 pm each day in December until Christmas Eve.