LEARN A SKILL FOR LIFE.
Let us help you with your progress along the Aquatic Pathway! We have programs for everyone.
All of our Aquatic Programs including Learn to Swim, Guardians, Adults and Equal Access Program are almost always booked to capacity. Our enrolment process for each program are outlined below in the FAQ. There are very limited opportunities to currently join these programs, please follow the instructions below to give yourself the best chance to secure a position.
Fees and charges for the Aquatic Programs can be found here: Current Fees and Charges
DKHAC Learn to Swim is a member of the Australian Swim Schools Association.
How do you Enrol?
At DKHAC we have a few principles that guide our enrolment process for the LTS Program:
1) We always organise our existing customers first. If you are in the program, we will try and accommodate you and your family in regards to time /day options before we enrol new customers.
2) We only enrol wait-list LTS customers after week 2. The enrolment period for new customers on our wait-list has been extended to include during-term enrolments up to the last 4 weeks of term (we do not enrol new customers in the last 4 weeks of each term - see the Calendar for specific dates).
3) We enrol from our online enrolment preference list. We keep our wait-list in a strict order of first-come-first-served. Sometimes the restraints on availability mean that people miss out on multiple occasions, but we try and accommodate all enquiries as best we can.
Learn to Swim
Status: CLOSED
The enrolment process for the Learn to Swim Program is closed. If you would like to be contacted when the enrolment process for Term 2 opens up, please add your details to the Contact List via the link below:
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Guardians Program
Status: CLOSED
The enrolment process for the Guardian Program is closed. If you would like to be contacted when the enrolment process for Term 2 opens up, please add your details to the Contact List via the link below:
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Adult Swim Program
Status: CLOSED
The enrolment process for the Adult Swim Program is currently closed. Add your details to the contact list linked below if you would like to be contacted when enrolments open again:
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DKHAC Aquatic Forms
Below are the current DKHAC Aquatic Program forms:
Learn to Swim / Guardians Enrolment Form(PDF, 392KB)
Adult Learn to Swim Enrolment Form(PDF, 269KB)
Aquatic Programs Direct Debit Form(PDF, 132KB)
What times do the programs run?
The DKHAC Aquatic Programs run in-line with the school terms (see the Calendar for details).
Weekday Morning Guardians Program
- Monday, Tuesday, Wednesday, Thursday, Friday
- From 9:30am to 12:20am
- 30 minute lessons with 5 minute gaps between each class
- Lesson start times 9:30am / 10:05am / 10:40am / 11:15am / 11:50am
Weekend Guardians Program
- Saturday
- From 8:15am to 12:45pm
- 30 minute lessons with 5 minute gaps between each class, plus a 30 minute break at 10:30am for our teachers
- Lesson start times 8:15am / 8:50am / 9:25am / 10:00am / 10:35am 30 minute break / 11:05am / 11:40am / 12:15pm
Weekday After-School Learn To Swim Program
- Monday to Thursday
- From 3:45pm to 6:35pm
- 30 minute lessons with 5 minute gaps between each class
- Lesson start times 3:45pm / 4:20pm / 4:55pm / 5:30pm / 6:05pm
- Friday
- From 3:10pm to 6:00pm
- 30 minute lessons with 5 minute gaps between each class
- Lesson start times 3:10pm / 3:45pm / 4:20pm / 4:55pm / 5:30pm
- Weekday Morning Discovery classes (small offering)
- We have a very small number of positions available for Discovery level students during the week as part of the Guardian Program on Monday through Friday.
Saturday Learn to Swim Program
- Saturday
- From 8:15am to 12:45pm
- 30 minute lessons with 5 minute gaps between each class, plus a 30 minute break at 10:30am for our teachers
- Lesson start times 8:15am / 8:50am / 9:25am / 10:00am / 10:35am 30 minute break / 11:05am / 11:40am / 12:15pm
Adult Aquatic Program
- Tuesday, Wednesday, Thursday
- 45 minute lesson from 6:45pm to 7:30pm
Can I come for a swim on days other than my lesson day?
During the swim year:
- 2024: Tuesday Feb 12th 2024 to Saturday Dec 14th 2024
... a swim school booking gives that person access to the DKHAC pools, subject to any restrictions in place at the time.
Where the swim school booking is for a child under the age of 6, this free access includes the responsible person access to the Centre and pool.
Where the swim school booking is for a child under the age of 11, this free access includes the responsible person access for supervision purposes.
Our Adult Swim Program gives free access to the DKHAC Pools (as per the LTS customers above) while you have an active and financial booking in the program.
Your access card needs to be presented at the front Customer Service Desk when accessing the pool. Should you lose your RFID access card and require a replacement, there is a standard $5.50 replacement fee.
NOTE - your booking in an Aquatic Program does not give you access to Members change-rooms or other Member only areas.
What is the DKHAC Aquatic Program Absence Policy?
Your booking fee secures the spot in the program, we only provide credit to your family account for the reasons listed below.
We require an email from the Responsible Person to be sent to dkhacaquatic@hobartcity.com.au outlining the reason for the absence so that the Aquatic Team can process the credit.
- Person misses a lesson for medical reasons (including COVID-19) - Provide us with a signed Statutory Declaration as per the Department of Justice website https://www.justice.tas.gov.au/forms/statutory_declarations, and we will put credit onto your account. We will accept Statutory Declarations up to 14 days after a missed class.
- Menstruation – Participants experiencing symptoms of menstruation.
- Can I suspend the swimming lessons? Suspensions are NOT allowed in the DKHAC Aquatic Program. We run on a school term basis, so there is no need to suspend your classes for the holidays.
- Can I have a make-up lesson for a missed class? We do NOT offer make-up lessons for any of our aquatic programs.
As an existing customer, do I need to re-enrol for next term?
All existing customers are automatically re-enrolled into next term. We will email you a booking confirmation as soon as the program is finalised and your child has been assessed and allocated a position.
Can I enrol anytime?
Enrolment in the current term for Learn-to-Swim customers is available throughout the program EXCLUDING the last 4 weeks of each term. You can check the exact dates on the Calendar here.
Enrolments for Guardians and the Adult Swim Programs are available throughout the terms depending on availability through our wait-list process.
Check the Enrolment section for up-to-date information.
Can I cancel my swimming lessons anytime?
You can cancel your enrolment at any time. The Responsible Person needs to email us at dkhacaquatic@hobartcity.com.au requesting the cancellation 3 business days prior to the next direct debiting date, otherwise the account will be billed for the next period (no refunds available). You can check the direct debit dates on our Calendar.
Can I change days for swimming lessons?
You can change the days, as long as there is availability into the same level and the move has been authorised by one of the Aquatic Team Supervisors. We try to minimise movement during terms as the disruption to an existing class can be significant.
Can I change level anytime?
Levels can be swapped / changed within the first two weeks of the term in order to maintain consistency and allow progress of the class group. All level changes require approval by the Aquatic Team. If you feel your child is enrolled into a wrong class, you can contact one of Aquatic team supervisors on pool deck.
Are the classes running all year?
We work on term based structure. Classes operate in blocks which align with the school terms, check our Calendar page for details.
Do you run any school holiday programs?
We no longer offer school holiday programs. During the swim school year, our current Learn-to-Swim customers have full free access to the Centre for swimming.
How can I pay for my lessons?
At the end of Term 1, 2024 we will require our Aquatic customers to have a direct debit setup in our system:
Setup a Direct Debit:
- Outstanding Fees are paid fortnightly direct from your account.
- Additional Cash Payments can be made to the Customer Service team in-person or over the phone, with the Direct Debit only applying to situations where your account falls into arrears.
- Find the current Direct Debit form here
Ticket to Play
Ticket to Play is a Tasmanian Government initiative designed to reduce the cost of sport and active recreation membership and/or registration for eligible children.
Ticket to Play provides two vouchers worth up to $100 each towards swimming lesson fees for children aged 5-18 years who are listed on a Services Australia Health Care or Pensioner Concession Card or are in Out of Home Care. Vouchers can be used at two different activity providers, or both can be used at one activity provider.
The key objective of Ticket to Play is to increase the number of young Tasmanians participating in sport and active recreation.
Who is eligible for a voucher?
Applicants must be:
- aged between 5 and 18 years old at the time of application; and
- listed on a valid Services Australia Health Care or Pensioner Concession Card (either their own or their parent, guardian or carer’s) or be in Out of Home Care
Special consideration may apply if the child is aged 5 to 18 years, is a resident in Tasmania and meets the following criteria:
- the child/family is a temporary or provisional visa holder, undocumented migrant or international student.
What can I use a voucher for?
DKHAC Aquatic Programs are listed as an approved activity provider.
What is the process to apply the vouchers for the DKHAC Aquatic Programs?
- Go to the Ticket to Play website: https://www.tickettoplay.tas.gov.au/
- Apply for a voucher
- When you receive your voucher from Ticket to Play, email it to dkhacaquatic@hobartcity.com.au with your Child's full name and Date of Birth
- Our Aquatic Team will contact you by email when the voucher has been redeemed.
What happens if I am charged for a lesson that didn't happen?
If you have already paid for a lesson that didn't happen the credit will stay in your family account and be used for the next payment on that account to cover the cancelled class. If you would prefer to have the amount refunded, you can contact the Aquatic Team directly and they will help you get the refund process underway.
Do I get charged during holidays?
No, you aren't charged during the holidays. Our swimming terms run in line with the school term, check the Calendar for specific dates.
Can I get discount when enrolling more than one child into the swimming lessons?
There is a 25% discount for the third child onward from any single family unit.
How do I change my payment / bank details on my family account?
You just need to download the Direct Debit Form, then scan and send it to dkhacaquatic@hobartcity.com.au
How can I claim a refund?
The person responsible for the family account must send an email to dkhacaquatic@hobartcity.com.au requesting a refund. Please include as much detail as you can, you will be contacted by the Aquatic Team to explain the process and get your refund request moving.
Do you offer private lessons?
DKHAC offer 1:1 swimming sessions only to children that meet a basic assessment criteria through our Equal Access Program.
From what age should my child start to have swimming lessons?
We encourage an early start to build confidence, familiarisation with water environment and development of body skills. Our Guardian Program can help you understand the steps to introduce your child to the Aquatic environment.
Do swimming lessons prevent kids drowning?
Even though swimming lessons help to develop swimming skills, kids always have to be supervised while in a water environment.
What can I do once I have completed the Learn to Swim program?
DKHAC have some great water sport clubs that work with the Centre to bring you more aquatic challenges!
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Squads
We do not offer an internal Squad / Competitive program, but instead work closely with the local competitive clubs to transition those children looking for a competitive channel.
Club contacts:
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Take the Plunge with Diving Tasmania
Diving Australia and Diving Tasmania is pleased to announce that diving is back in full force in Hobart beginning July 26, 2021.
Running out of the Doone Kennedy Hobart Aquatic Centre, lessons are open to people of all ages and sporting backgrounds.
With a world class facility and nationally qualified coaches, now is your chance to dive back into fun.
Contact Diving Tasmania for more information:
https://www.divingtasmania.com.au/contact/
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Water Polo
- Water Polo teaches you to be a member of a team, love water, to be strong, as well as waking up your inner competitive nature and building a strong passion inside you!
- Water Polo Tas: president.wptas@gmail.com
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Underwater Hockey
- Want to try something different? Underwater Hockey is a fun safe sport for anyone aged 10 and up. It combines speed, skill and teamwork in a way that you don’t find in other sports. We welcome new players at any time and provide you with a safe environment to learn.
- Chris Wright (0419 561 740) / president@underwaterhockey.com.au
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Water Basketball
- Water Basketball is a combination of basketball, water polo and netball rules resulting in a great social non-contact mixed sport for female and male adults.
- Water Basketball Tasmania: shane@hamelconsulting.com.au
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Underwater Rugby
- Underwater Rugby is a full contact sport played in a deep pool with two teams of players aiming to score goals by placing the ball into the opponent's basket, located at the bottom of the pool at each end of the playing area.
- Underwater Rugby Tasmania: uwrtas@gmail.com
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