Information regarding customer service operations

The City of Hobart's Customer Service Centre, the Town Hall and Clearys Gates depot are closed to members of the public until further notice.

We are still providing customer services between 8.15 am and 5.15 pm weekdays by email to or via the dedicated phone contacts listed below. If your query is not listed, please call us on 03 6238 2711 or email .


For payment of rates, dog registration renewals and parking infringements, use our online payment portal or phone 1300 886 745.

For other payments, please call 03 6238 2190. 

Meter space permits: Phone 03 6238 2190 and provide the vehicle's registration number.

Residential parking permitsapply online

Parking infringements: Please call us on 03 6238 2711. Please note that officers are unable to withdraw a parking fine over the phone. You can view photographs of your fine and apply to review your parking fine online

Requests for drainage plans: Please send your request via email to: