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Problems and Emergencies

Please note that Southern Water are now managing water and wastewater services in southern Tasmania. To report any faults or emergencies relating to water and sewerage systems, please contact Southern Water on 13MYWATER (13 69 92) or southernwater@southernwatertas.com.au.

Bursts and Leakage

Any problems with the Council's stormwater systems, such as leaks from overflowing manholes or pipe blockages should be directed as soon as possible to Council's workforce on 6278 0200.

In situations where problems are experienced with plumbing within private property, such as overflows from grated fittings around the building, the owner or occupier should engage a registered plumber who should follow a standard procedure in attending to the blockage.

Investigations

The Council will investigate situations where areas outside of buildings are consistently wet or damp or are affected by slow running water. Enquiries of this nature should be directed to the Environmental Engineering Unit on 6238 2900.

Emergency Flooding

Any problems relating to the inundation of any property or restrictions and blockages of local waterways causing significant quantities of water flowing overland, whether associated with a rainstorm or not, should be directed to Council's workforce on 6278 0200 immediately.

Management & Technical Detail

Any enquiries relating to the drainage system such as catchment information, pipe size, pipe flow capacity, connections, private works or the location of Council's drains should be directed to the Council's Environmental Engineering Unit on 6238 2900 during normal business hours.

Customer Service Centre

16 Elizabeth St, Hobart
Office Hours: Mon–Fri 8.15am–5.15pm
Telephone (03) 6238 2711
Email hcc@hobartcity.com.au

Postal address

Town Hall, Macquarie St
GPO Box 503
Hobart Tasmania 7001

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