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Methods of Payment

* Note:  A 1% surcharge will be applied to credit card payments made via the internet, telephone and in person at the Customer Service Centre effective from 20 September 2010.

Payment in Person

The rates notice should be presented intact when making a payment at the Customer Service Centre, 16 Elizabeth Street, Hobart between 8.15am and 5.00pm, Monday to Friday. 

Telephone*

Telephone payments can be accepted for holders of Visa or MasterCard by calling the payments hotline on 1300 886 745, 24 hours a day, every day.  Please have your rates notice with you when paying by phone.

Internet*

Internet payments can be made by Visa or Mastercard at Council's Payments page.  Call your bank, credit union or building society to arrange payment from your cheque or savings account.

BPay

Payment from your cheque or savings account only.  Please refer to your rates notice for your BPay reference number.

Mail

Cheques or money orders should be made payable to Hobart City Council and posted to 'The General Manager, Hobart City Council, GPO Box 503, Hobart 7001'.  Receipts for cheques are subject to due collection of money.  Post dated cheques will not be accepted.

Australia Post

Payment is accepted at all Australia Post offices in the state.  Payment must be made by the due date and the notice presented intact at time of payment.

Direct Debit

Payment can be made by direct debit.  For further information please contact the Rates Office on 6238 2787.

Direct Debit Application form.

 

Customer Service Centre

16 Elizabeth St, Hobart
Office Hours: Mon–Fri 8.15am–5.15pm
Telephone (03) 6238 2711
Email hcc@hobartcity.com.au

Postal address

Town Hall, Macquarie St
GPO Box 503
Hobart Tasmania 7001

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